Jake Parker knows firsthand what it’s like to experience situations in healthcare settings that make it difficult to seek care. As the Director of Operations, he keeps those moments in mind when working with patients. “It is important to me that I do my part in creating a welcoming, compassionate environment for all patients.”

Starting as a front desk office staff, he surprised himself by working his way up, becoming the Billing Manager and now the Director of Operations. Mosaic's mission of providing accessible, whole-person care has resonated with Jake through his various positions at Mosaic. “I continue to be excited by the opportunity to assist patients in navigating the cost and complexities of healthcare coverage as it pertains to the care they receive in our space.” Jake is a Certified Professional Biller (CPB) through the AAPC.

It is important to me that I do my part in creating a welcoming, compassionate environment for all patients.
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